DANVILLE, Va. – Danville Utilities is warning customers about a payment scam.

Scammers are using a local number that spoofs Danville Utilities’ phone number. The caller falsely claims to be with the Utilities Department and threatens to disconnect service if the customer doesn’t make an immediate payment by debit or credit card.

Danville Utilities does not place phone calls to customers about disconnections. Any notice of disconnecting is done by mail.

If you receive a call like this from someone you do not know, capture the phone number, hang up the phone and contact the Division of Customer Accounts.